Another dashboard is not the answer
Dashboards fail for a reason that has nothing to do with the dashboard. Usually the numbers disagree, and no amount of visualisation fixes a disagreement.
- Systems design
- Data
We work with teams whose operations have outgrown the tools that got them here. The data already exists. Nobody can act on it. And the answer isn't another dashboard.
tiroom
tiroom reads Nepali and international coverage of the same story, removes the repetition, and gives you one brief you can actually finish.
darta
darta is a browser extension that completes forms from data you already hold — including forms it has never seen before.
How the work runs
We don't skip to the build. Every stage exists because the one before it produced something the next one needs.
Work out what is actually wrong. Usually it is not the thing that got escalated. It is two steps upstream of that, in a process nobody has written down.
Ship the smallest system that changes the outcome. Narrow enough to finish, real enough to run on live data rather than a sample.
Take it from working once to working every day, under load, with the edge cases your operation actually produces.
Hand it over properly. Your team runs it, extends it and fixes it without calling us. That is the only definition of finished we accept.
How we engage
Plenty of firms deliver on the last day of the contract and leave you the hard part, which is the first month in real conditions. We treat that month as part of the job. If the system does not survive contact with your operation, it was not built.
Writing
Notes on building systems that hold up, written while building them rather than afterwards.
Dashboards fail for a reason that has nothing to do with the dashboard. Usually the numbers disagree, and no amount of visualisation fixes a disagreement.
Every ranked feed makes an editorial decision and calls it an algorithm. Building tiroom meant deciding what we were willing to optimise for.
Every client who asks to skip the first stage has a good reason. They are still wrong, and the cost shows up in the same place every time.
Not a budget, not a company size. Just the thing that keeps coming back. We reply within two working days.